Last Updated: 06/11/2024
Welcome to Proactive Solutions ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how we collect, use, and disclose information from users of our website, https://proactivesolutions.co/en (the "Website").
Your privacy is important to us. This privacy policy (the "Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our Website, you are accepting and consenting to the practices described in this Policy.
We collect various types of personal identification information, including but not limited to your name, email address, telephone number, and physical address. This information is collected when you fill out forms on our Website or correspond with us by mail, phone, email, or otherwise.
We collect technical data such as your Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website. This information helps us to ensure our Website functions properly and provides you with the best possible experience.
We gather usage data to understand how you interact with our Website. This includes information about your visit, such as the date and time, pages visited, and the time spent on each page. This data helps us to analyze user behavior and improve our Website.
We collect your preferences in receiving marketing from us and your communication preferences. This helps us to send you relevant information and offers that match your interests.
You may provide data by filling in forms on our Website or by corresponding with us by mail, phone, email, or otherwise. This includes personal data you provide when you apply for our services, subscribe to our service or publications, request marketing to be sent to you, or give us feedback.
As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. This helps us to provide you with a seamless experience.
We may receive personal data about you from various third parties and public sources. This includes Technical Data from analytics providers like Google Analytics, advertising networks, and search information providers. We may also receive Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.
We use your information to deliver our services and ensure our Website functions properly. This includes troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
We use your data to enhance your user experience and improve our services. This helps us to develop new features and products that better meet your needs.
We use usage data to better understand user behavior and preferences. This helps us to make informed decisions about our Website and services.
We use your information to innovate and expand our offerings. This ensures that we are always providing you with the best possible products and services.
We use your data to respond to your inquiries and provide support. We also send you updates, promotional materials, and other information that may be of interest to you.
We use your data to manage payments, fees, and charges. This includes collecting and recovering money owed to us.
We use your data to notify you about changes to our terms or privacy policy. We may also ask you to leave a review or take a survey to help us improve our services.
We use your data to ensure the security and integrity of our services. This includes preventing fraud and other illegal activities.
We use your data to understand the effectiveness of our advertising. This helps us to tailor our marketing efforts and deliver relevant content to you.
We use data analytics to optimize our Website and tailor our marketing efforts. This helps us to understand how you use our services and how we can improve your experience.
We use your data to personalize your experience based on your preferences. This ensures that you receive recommendations and offers that match your interests.
We may share your information with third-party service providers who perform services on our behalf. This includes payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may disclose your information to comply with applicable laws and regulations. This includes responding to a subpoena, court order, or other legal process, or protecting our rights and property.
We may share your information with our legal, financial, insurance, and other advisors in the course of the professional services they render to us. This ensures that we receive expert advice to help us manage our business effectively.
We may share your information with your consent or at your direction. This includes sharing your data with third parties when you have given us explicit permission to do so.
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. In addition, we have procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. By law, we have to keep basic information...